Social Services Home


Main Office:

1015 6th Street
PO Box 40
Del Norte, CO  81132



(719) 657-3381
(719) 657-4013

Office Hours: 8:00-4:00,  Monday - Friday
Closed on all federal holidays.

Jody Kern, Director

Phone: 719-657-0100


Greg Parra,  Child Protection Caseworker Manger


 TANF/Colorado Works Eligibility Unit

This Unit Determines Initial and Ongoing Eligibility for the Following Programs:
Food Assistance
Food assistance to supplement your monthly food budget.
Colorado Works (Temporary Aid to Needy Families)
Financial and medical assistance for families. Maximum of 60 ths assistance during adult’s lifetime. Must be in some type of work activity 20-35 hours per week within 24 months.
Baby Care/Kids Care (BCKC)
Medical Benefits Only for pregnant women. Medical Benefits Only for children born after September 30, 1983, whose family’s income and resources are below the maximum allowable.
Medical Assistance
Medical Benefits Only for families whose income and resources are below the maximum allowable. Emergency Medical Benefits for undocumented aliens.
General Assistance
A one-time assistance payment for persons in need, income and resources are to be verified. Repayment agreement is usually required.
Applications for the above programs may be picked up at our agency.
Adult Programs

Sheryl Slane, Supervisor


Determines eligibility for the following programs:
Old age pension for people over 60 years old and under 65 for money payment and modified Medicaid coverage.
For people over 65, old age pension benefits for Medicaid coverage and money payment.
All people that enter the nursing home and need medical coverage, complete disability forms for those people that are under 65 with no disability income.
Determines financial and resource eligibility for home care and home community based programs.
All Q’s eligibility for Medicare supplement programs.
Food stamps for eligible households, including migrant households.
LEAP for fuel assistance to help with fuel costs.
Initial Medicaid coverage for all people in the state receiving SSI (Supplemental Security Income)
Receives and processes applications for state A.N.D., an income basis assistance for people over 18 and under 60 claiming disability.
 Medicaid transportation.
Referrals to other agencies, such as mental health, vocational rehabilitation, medical corrective program.
Verfication of income requested for taxes, commodities, etc.
Gives presentations on various program areas including nursing homes.
All applicants are interviewed for eligibility and cases are processed in a timely manner.
Fraud & Recovery Unit

Contact Person: Brandi Gallegos


The Rio Grande Department of Social Services Fraud and Recovery Unit is responsible for two distinctive, but equally important duties.  The first is to ensure public assistance program integrity by using innovative and prescribed investigation methodology, to prevent, detect, and prosecute welfare fraud. The Fraud Unit investigates fraud in all program areas handled by the Department of Social Services.  The second is to collect all claims, judgements, and recoveries by utilizing all collection methods, including monthly billing, demand letters, state hearings, and Civil Court proceedings.  The Recovery Unity collects all program monies owed to the Department of Social Services.
Options for Long Term Care
Jackie Stephens, Supervisor

925 6th Street
Del Norte, CO 81132

Phone: (719) 657-4208


OPTIONS for Long Term Care provides case management for publicly funded programs for individuals receiving skilled, or non-skilled care in the community. OPTIONS also provides Medicaid nursing home admissions when the recipient enters the nursing home from the community. Programs available through OLTC include Home and Community based services and Home Care Allowance.  Recipients must be eligible for, or receiving Medicaid.  OPTIONS also provides private pay case management for individuals.
Child Support Enforcement Unit

Helen Martinez, Supervisor


The Child Support Enforcement Unit is responsible for locating absent parents, establishing the paternity of children born out of wedlock, establishing child support obligations and medical support, reviewing the order for a possible adjustment, and enforcing and collecting current and outstanding child support for TANF and Non-TANF cases. 

TANF applicants are mandatory referrals to Child Support Enforcement Unit and custodial parents who do not receive TANF can apply for child support services for a one-time $20.00 application fee.



Links to Additional Resources:

State of Colorado Department of Human Services

State of Colorado Department of Health Care Policy and Financing