Rio Grande County Social Services

Serving both Rio Grande and Mineral Counties

Office Hours: Monday – Friday - 8:00 a.m. to 4:00 p.m.

Closed on all federal holidays

1015 6th Street
P.O. Box 40
Del Norte, CO 81132

Phone: 719-657-3381
Fax: 719-657-4013

DirectorJody KernJody.Kern@state.co.us

Everyone in the community plays a role in the prevention of child abuse and neglect. Colorado has one toll-free phone number to report child abuse and neglect 24/7, 365 days a year.

Please call the Colorado Child Abuse and Neglect Hotline at
1-844-CO-4-KIDS (1-844-264-5437)

To apply for any of our programs you may come into our office and pick up an application or fill-out and print an application online.

Typical Application Processing Time

From the date the agency receives your completed application, we must act within:

  • 7 days for Expedited Food Assistance, 30 days for Food Assistance;
  • 45 Days for Colorado Works/TANF, Colorado Supplement, Old Age Pension (OAP), Medicaid, Old Age Pension – State Medical Program, and Child Health Plan Plus (CHP+)
  • 60 Days for State Aid to the Needy Disabled (AND) and Aid to the Blind (AB)
  • 90 Days for Medicaid applications based on disability for Long Term Care
.

Child & Adult Protection

Social Services ManagerGreg Parragreg.parra@state.co.us

Child Protection

 If you or someone you know has a concern regarding the safety or protection of a child please call 719-657-2000 during normal business hours. If it is an emergency outside of these hours please call law enforcement or the Colorado Child Abuse and Neglect Hotline at 1-844-CO-4-KIDS (1-844-264-5437). Law enforcement will in turn contact our after hours worker.
Caseworker SupervisorJeremy Mederjeremy.meder@state.co.us

Adult Protection

If you or someone you know has a concern regarding the safety, protection, or exploitation of an adult please call 719-657-3381 during normal business hours. If it is an emergency outside of these hours please call law enforcement. Law enforcement will in turn contact our after hours worker.

Public Assistance Programs

Office ManagerRichelle Jaramillorichelle.jaramillo@state.co.us
Eligibility SupervisorSherryl Slanesherryl.slane@state.co.us

CBMS PEAK WEB PORTAL- Allows anyone to determine if they might be eligible for public assistance benefits. Clients will be able to apply for benefits available at this website.

Food Assistance (SNAP)- Food purchase assistance for families and individuals that qualify. Food Assistance is a program to assist with the cost of food. Anyone may apply. If you are eligible, you must receive your benefits within certain time frames (see “Processing Time”). If you need food right away and you meet certain guidelines, you may be eligible to expedited Food Assistance.

You may immediately file an application with the applicant’s name, address and signature of a responsible household member or household’s authorized representative. Benefits will be paid from the filing date. The filing date is different if the household is in an institution and applying for Food Assistance and SSI at the same time. In this case, the filing date is the date of release from the institution. The filing date is the date your application is received in the food stamp office.

The food stamp house hold must have an interview; the interview may be over the phone. You can leave the first page and take the application home to complete. You can then bring, mail or fax the application to the food stamp office.

You may use an authorized representative to apply for food assistance and another, separate authorized representative to use your EBT card.

Title VI of the Civil Rights Act of 1964 allows the State to ask for racial/ethnic information. You do not have to state your racial/ethnic information and not giving the information will not affect the application. A Rio Grande County Department of Social Services employee will complete this information if it is not answered. You have a right to request a fair hearing orally or in writing if you disagree with any action taken on the case.

Food Assistance Eligibility

Individuals and/or families can get Food Assistance if they meet certain income requirements, click here to find out income requirements. Examples of income are money you get from employment, child support, unemployment or Social Security.  The person or family also cannot have more than $2,000 in resources.  If the household has elderly and/or disabled members, then they cannot have more than $3,000 in resources.  Examples of resources are money in your bank accounts, or your retirement plans or investments.  Income and resources from your husband/wife (legally married or common law) count.  Also any income and resources for children count. 

Households with resources that do not exceed $100 and who have less than $150 in gross monthly income in the month of application may be able to get their application processed faster.

If you want to find out if you may be eligible for help, you can complete the on-line tool.  Select "Start Tool" when you access the web page.

To apply, you have to turn in an application.  Every once in a while you will have to apply again to make sure you are still able to receive the monthly payment.

You can get an application three ways:

  • Print one off from the Colorado State Department of Human Services
  • Pick-up an application at the Rio Grande County Social Services Office
  • have an application mailed to you by calling the Rio Grande County Social Services Office

Employment First

Employment Benefits SupervisorRamona Archuletaramona.archuleta@state.co.us

Employment First is a federally mandated program designed to ensure that all able-bodied food assistance participants are engaged in activities that will improve their employability. The program is administered by the Colorado Department of Human Services, and currently operates in 45 Colorado counties.

All individuals who apply for food assistance in Colorado and who do not meet federal exemption criteria must participate in Employment First activities.  These activities include: workfare, adult basic education, GED preparation, literacy, college, vocational training, vocational rehabilitation, job search classes, and part-time work.

As a result of the Personal Responsibility and Work Opportunities Act of 1996, participants who are identified as "able-bodied adults without dependents" must complete 20 hours each week in order to receive more than three months of food assistance in a 36-month.

Medical Assistance

Eligibility SupervisorSherryl Slanesherryl.slane@state.co.us

Programs & Services

Child Health Plan Plus (CHP+)

This program provides health insurance for low-income emergency medical expense. All persons are eligible to apply regardless of age.

Emergency Medicaid

This program is for non-citizens who need help with an emergency medical expense. All persons are eligible to apply regardless of age.

Medicare Cost Savings Program
(QMB, SLMB. QI-1)

These programs may help persons receiving Medicare Part A. (Prescriptions are not a covered benefit.)

Supplemental Security Income (SSI) Medicaid

This program provides medical benefits for anyone receiving SSI. (No application needed for this program).

Old Age Pension (OAP)

This is a cash assistance program for low-income persons, ages 60 or over, and may include medical assistance.

State Aid to the Blind (AB)

This program is for person, age’s birth – 59, who are blind. This is a cash assistance program and does not include medical benefits.

State Aid to the Needy Disabled (AND)

This program is for person, ages 18 – 59, who are totally disabled for at least 6 months. This is a cash assistance program and does not include medical benefits.

Old Age Pension – State Medical Program

This program may help persons receiving Old Age Pension Financial Assistance.

Medicare Part D – Low Income Subsidy (LIS)

This program may help person receiving Medicare Part D with their premiums, co-pays and deductibles.

Health First Colorado (Colorado Medicaid)

The Medicaid program is for low-income families, which include eligible adults and children ages 0 - 18. Eligibility is then based on citizenship, legal residence, and household income.

Health First Colorado (Colorado Medicaid) provides medical benefits including inpatient and outpatient hospital, physician services, child checks-up, immunizations, vision care, including prescription glasses, prescription drugs, dental and mental health care.

For adults over age 21 dental and vision benefits may be limited. Adults may incur co-pay for services.

Health First Colorado (Colorado Medicaid) may not pay emergency room costs and you will be responsible for paying the bill.

For information regarding Health First Colorado (Colorado Medicaid) visit HealthFirstColorado.com.  

Spousal Impoverishment Protection Program (SIP)

Provides protection to a community spouse (spouse of Nursing Home resident or Home and Community Based Services (HCBS) participant to prevent impoverishment of the community spouse.  A resource assessment establishes the couple's countable assets as belonging to the spouse who remains at home.

Colorado Works/TANF

Eligibility SupervisorSherryl Slanesherryl.slane@state.co.us

Programs & Services

Child Health Plan Plus (CHP+)

This program provides health insurance for low-income emergency medical expense. All persons are eligible to apply regardless of age.

Emergency Medicaid

This program is for non-citizens who need help with an emergency medical expense. All persons are eligible to apply regardless of age.

Medicare Cost Savings Program
(QMB, SLMB. QI-1)

These programs may help persons receiving Medicare Part A. (Prescriptions are not a covered benefit.)

Supplemental Security Income (SSI) Medicaid

This program provides medical benefits for anyone receiving SSI. (No application needed for this program).

Old Age Pension (OAP)

This is a cash assistance program for low-income persons, ages 60 or over, and may include medical assistance.

State Aid to the Blind (AB)

This program is for person, age’s birth – 59, who are blind. This is a cash assistance program and does not include medical benefits.

State Aid to the Needy Disabled (AND)

This program is for person, ages 18 – 59, who are totally disabled for at least 6 months. This is a cash assistance program and does not include medical benefits.

Old Age Pension – State Medical Program

This program may help persons receiving Old Age Pension Financial Assistance.

Medicare Part D – Low Income Subsidy (LIS)

This program may help person receiving Medicare Part D with their premiums, co-pays and deductibles.

Health First Colorado (Colorado Medicaid)

The Medicaid program is for low-income families, which include eligible adults and children ages 0 - 18. Eligibility is then based on citizenship, legal residence, and household income.

Health First Colorado (Colorado Medicaid) provides medical benefits including inpatient and outpatient hospital, physician services, child checks-up, immunizations, vision care, including prescription glasses, prescription drugs, dental and mental health care.

For adults over age 21 dental and vision benefits may be limited. Adults may incur co-pay for services.

Health First Colorado (Colorado Medicaid) may not pay emergency room costs and you will be responsible for paying the bill.

For information regarding Health First Colorado (Colorado Medicaid) visit HealthFirstColorado.com.  

Spousal Impoverishment Protection Program (SIP)

Provides protection to a community spouse (spouse of Nursing Home resident or Home and Community Based Services (HCBS) participant to prevent impoverishment of the community spouse.  A resource assessment establishes the couple's countable assets as belonging to the spouse who remains at home.